1. Acceptance of Terms

By accessing or using any of our Services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms, you must discontinue use of the Services immediately.

2. Changes to Terms

Gabbi Digital Solutions reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Your continued use of the Services after any changes constitutes acceptance of the updated Terms.

5. Whats4us.com – WhatsApp Business Cloud API Terms

Whats4us.com is a platform operated by Gabbi Digital Solutions that enables businesses to use the WhatsApp Business Cloud API.

• Whats4us.com is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or WhatsApp
• You are fully responsible for complying with all Meta / WhatsApp policies, including messaging rules, opt-in requirements, and template guidelines
• You will not send spam, unsolicited messages, or prohibited content
• You will obtain proper user consent before sending messages

We reserve the right to suspend or terminate Whats4us.com accounts that violate platform rules, Meta policies, or applicable laws.

6. Payments & Billing

All service fees must be paid according to the agreed pricing and billing schedule.

• Provide accurate and complete billing information
• Pay all applicable fees, subscriptions, and usage charges
• Cover any applicable taxes or third-party fees

Late or failed payments may result in suspension or termination of services.

7. Refund Policy

Refunds are evaluated on a case-by-case basis.

Refunds are generally not provided for:

• Completed or delivered work
• Subscription-based services
• WhatsApp, Starlink, hosting, or other third-party fees
• Software licenses or API usage fees

If a refund is approved, it will be issued using the original payment method.

8. Client Responsibilities

• Providing accurate and complete project requirements
• Supplying content, files, credentials, and approvals on time
• Maintaining confidentiality of account credentials
• Ensuring their use of services complies with local and international laws

Delays caused by the client may extend project timelines without penalty to Gabbi Digital Solutions.

9. Intellectual Property

• Final deliverables become the client’s intellectual property only after full payment
• All source code, backend systems, frameworks, automation logic, APIs, and internal tools remain the property of Gabbi Digital Solutions unless explicitly transferred
• Clients may not resell, replicate, or redistribute work without written authorization

10. Confidentiality

Gabbi Digital Solutions respects client confidentiality. Both parties agree not to disclose any confidential or sensitive information related to projects, pricing, data, or business operations, except as required by law.

11. Limitation of Liability

Gabbi Digital Solutions shall not be liable for:

• Data loss or corruption
• Downtime caused by third-party providers
• Misuse of delivered software or platforms
• WhatsApp, Starlink, hosting, telecom, or API service interruptions

Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.

12. Third-Party Services

Some services rely on third-party providers, including but not limited to:

• Meta / WhatsApp
• Starlink
• Hosting providers
• Payment gateways
• Cloud and API providers

We are not responsible for outages, failures, pricing changes, or policy changes imposed by third parties.

13. Termination

We may suspend or terminate services if:

• These Terms are violated
• Payments are overdue
• Fraud, misuse, or illegal activity is detected

Clients may terminate services in accordance with the terms stated in their individual service agreements.

14. Governing Law

These Terms & Conditions are governed by the laws of the Hashemite Kingdom of Jordan.

Any disputes shall be resolved exclusively in the competent courts of Jordan, unless otherwise agreed in writing.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

1. Who We Are

Gabbi Digital Solutions is a digital and technology services company based in Amman, Jordan.

Whats4us.com is a platform operated by Gabbi Digital Solutions that enables businesses to use the WhatsApp Business Cloud API.

Whats4us.com is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or WhatsApp.

2. Information We Collect

We may collect the following types of information depending on how you use our services:

a. Business & Account Information

• Company name and contact person name
• Email address and phone number
• Business address and country
• Login credentials (stored securely)
• Billing and invoicing information

b. Technical & Usage Data

• IP address, browser type, device information
• Log files, timestamps, and activity records
• API usage data and system interaction logs

c. Whats4us.com Messaging Data (Processed)

• Message content sent or received through WhatsApp Business Cloud API
• Message status events (sent, delivered, read, failed)
• Template names, IDs, and approval statuses

d. Contact Lists & Uploaded Data

• Phone numbers and contact details uploaded by clients
• Tags, segmentation data, and opt-in/opt-out indicators

3. How We Use Information

• Provide, operate, and maintain our Services
• Enable WhatsApp Business Cloud API messaging via Whats4us.com
• Authenticate users and manage accounts
• Process payments and issue invoices
• Provide customer support and technical assistance
• Monitor security, prevent fraud, and ensure system stability
• Improve performance, features, and user experience
• Comply with legal and regulatory obligations

4. Whats4us.com & WhatsApp Compliance

By using Whats4us.com, you acknowledge and agree that:

• You are responsible for complying with all Meta / WhatsApp policies, including opt-in requirements
• You will not send spam, unsolicited messages, or prohibited content
• You will obtain proper and lawful user consent before messaging
• You will respect opt-out requests and applicable data protection laws

Gabbi Digital Solutions is not responsible for account restrictions or penalties imposed by Meta or WhatsApp due to policy violations.

5. Legal Basis for Processing

Where applicable, we process personal data based on:

• Contractual necessity (providing Services)
• Legitimate interests (security, service improvement)
• Legal obligations
• User consent (where required by law)

6. Data Sharing & Disclosure

We do not sell personal data.

We may share data only with:

• Meta / WhatsApp to enable WhatsApp Business Cloud API services
• Hosting, cloud, and infrastructure providers
• Payment processors and billing providers
• Legal authorities when required by law

All third-party providers are used only as necessary to deliver the Services.

7. Data Retention

We retain information only for as long as necessary to provide Services, meet legal, tax, and regulatory requirements, resolve disputes and enforce agreements.

Retention periods may vary based on data type, service configuration, and legal obligations.

8. Data Security

We implement reasonable technical and organizational measures to protect data, including:

• Access controls and authentication
• Secure hosting environments
• Monitoring and logging

However, no system is 100% secure. Clients are responsible for safeguarding their login credentials.

9. Client Responsibilities

Clients are responsible for:

• Lawful collection and use of customer data
• Obtaining user consent before messaging
• Providing privacy notices to their end users
• Ensuring compliance with local and international data protection laws

Gabbi Digital Solutions acts as a service provider and is not responsible for client misuse of data.

10. User Rights

Depending on applicable laws, individuals may have rights including:

• Access to their data
• Correction or deletion
• Restriction or objection to processing

End users should contact the business that contacted them. Direct clients may contact Gabbi Digital Solutions using the details below.

11. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Maintain login sessions
• Improve security and performance
• Analyze platform usage

You may control cookies through your browser settings. Disabling cookies may affect functionality.

12. International Data Transfers

Data may be processed or stored outside your country depending on hosting and third-party providers. Appropriate safeguards are applied where required by law.

13. Children’s Privacy

Our Services are intended for business use only. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes are published constitutes acceptance of the updated policy.

15. Contact Information

For questions, concerns, or privacy-related requests, please contact: